Shipping & Returns

At JD Factory Craft Studio, we want your shopping experience to be easy, transparent, and worry-free. Here's everything you need to know about our shipping and return policies:

🚚 Shipping

• U.S. Shipping:
  All orders are processed within 1–2 business days. Estimated delivery time is 3 to 5 business days.

• International Shipping:
  We ship to several countries worldwide. Estimated delivery time is 7 to 15 business days, depending on your location.

• Order Tracking:
  Once your order ships, you will receive an email with a tracking number so you can monitor your delivery in real time.

🔄 Returns

We understand that sometimes things don’t work out. That’s why we offer a straightforward return policy:

• Returns are accepted within 14 days of receiving your order.

• Items must be unused, in their original packaging, and in perfect condition.

• Personalized items are not eligible for return, unless they arrive damaged or defective.

• Return shipping costs are the responsibility of the customer unless the return is due to our error.

To start a return, please contact us at jvfactory1@gmail.com with your order number and item details.